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Customer Service Info OFFICE HOURS 9 - 5 Central Time Zone Mon- Friday Phone: 815-745-2726
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We will drop ship your gift to a friend or loved one with a personalized gift card. Select from 200 different OK Lighting Touch Lamps. All of our Touch Lamps have a reliable 3- way touch sensor control feature that allows you to adjust the light you need with just a touch of the hand. Simply touch any metal surface to go from low (dim), to medium (soft glow) to high (reading light) to off. UL approved, ISO 9002 compliant. Bulbs included
SPRING 2010 NEW TOUCH LAMPS
NEW TULIP TOUCH LAMPS FOR SALE
CLICK HERE FOR: SALE ITEMS
When you check out thru Paypal, please give us your phone #. We ship large packages by FedEx. and they require a phone number for customer contact if needed. Your number is kept confidential. Smaller items such as sensors and bulbs and smaller parts packages will be sent USPS . CANADIAN CUSTOMERS MUST CALL IMPORTANT; Shipping is accomplished by USPS, FEDEX Ground or FEDEX Home Delivery to the address provided only. No signature required. If you require your package shipped by "Signature Required" for safe delivery to you personally, not just your address, please call our customer service staff. Insurance claims can be filed on packages that are delivered by FEDEX, but not received by the customer. These insurance claims and Silverwings cannot guaranteed replacement if the investigation should conclude that FEDEX delivered to the shipping address. RETURN POLICY; All products must be inspected and damage reported within 5 days from delivery so that we can file a timely claim with our shipper. All products are inspected before they are shipped, therefore, we can be assured any damage occurred would be after shipment. When possible, we will supply replacement parts or replacement items. If you choose not to accept the products shipped or decide you do not want them, we will accept them back on limited liability. All these type returns will be paid for by the customer. The original delivery fees and the return delivery fees will not be refunded. We will inspect the products upon return and if they are damaged, we will deduct the cost of repairs before we issue a refund.
If you are uncomfortable using your credit card on line, We can take your order by phone. Our numbers are on the left navigation bar. Customers not location in continental USA must call for correct shipping fees.........
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